Computer-Based Explanation of Multiattribute Decisions

Reference: Klein, D. A.; Weber, M.; & Shortliffe, E. H. Computer-Based Explanation of Multiattribute Decisions. Knowledge Systems Laboratory, June, 1991.

Abstract: Experience with expert systems indicates that automated explanation of the rationale for computer-based advice is central to acceptance by decision makers. In this paper, we present strategies for computer-based explanation of measurable multiattribute value functions, and we demonstrate these strategies with implemented systems in marketing, process control, and medicine. Our approach illustrates the feasibility of explaining value- theoretic models automatically in the qualitative style of expert systems.

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